Support
Getting help with Showmetric
Where to find answers about the catalogue, evidence definitions and your account.
- 01
Read the FAQ
Product scope, data sources, what is and is not measured, and account basics.
- 02
Browse direct answers
Definitions for social attention, trailer measurement and creator diligence.
- 03
Chat with the team
Signed-in and visiting users can open the chat widget (powered by Crisp) in the corner of the screen to message the team. Replies come back in the same conversation. Please avoid sharing confidential campaign data in chat.